Shipping Policy
Effective Date: December 14, 2024
At Flextonali, we are committed to providing our customers with a seamless shopping experience. This Shipping Policy outlines our shipping practices, so you know what to expect when you order from us.
Shipping Locations
We proudly ship to all addresses within the continental United States. Currently, we do not offer international shipping.
Processing Time
Once your order is placed, it will be processed within 1-3 business days. Orders placed on weekends or holidays will be processed the following business day.
Shipping Methods
We offer various shipping options to meet your needs:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
Shipping costs are calculated at checkout based on the weight of your items and your location.
Order Tracking
After your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment’s progress.
Damages and Issues
If your order arrives damaged or if you receive the wrong item, please contact us within 48 hours of delivery. We will assist you in resolving the issue promptly.
Contact Us
If you have any questions about our shipping policy, please feel free to reach out:
- Address: 290 Kingstown Way, Duxbury, Massachusetts (MA)
- Phone: (781) 585-1274
- Email: info@flextonali.com
- Website: flextonali.com